Refund policy

At EyeCareDevice, we want you to shop with confidence. If you are not fully satisfied with your purchase, we offer a free return and refund within 30 days of delivery.

Return Eligibility

To qualify for a return:

  • The item must be unused and in original condition

  • Original packaging must be included

  • Proof of purchase is required

How to Request a Return

  1. Contact us at mashawdiabo586ah@hotmail.com

  2. Provide your order number and reason for return

  3. Our support team will guide you through the return process

Refund Processing

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Refunds may take 5–10 business days to appear, depending on your bank

Some items may be non-returnable due to hygiene or safety reasons. Any such exceptions will be clearly stated on the product page.